Booking an ocean-view suite comes with high expectations—panoramic views, relaxing vibes, and the experience of a premium room. But when a hotel tells you your suite is unavailable “due to maintenance” and gives you a standard room instead, the experience changes instantly. Many travelers feel confused and powerless in this situation, unsure whether they can argue back or demand anything in return. While some guests assume nothing can be done, US consumer protection principles and hotel policies actually offer support. Understanding your rights and the hotel compensation process can help turn a disappointing situation around.